Telehealth care, Australia-wide
Medical Weight Loss Treatment in Australia, by Telehealth
Weight management led by doctors and nurse practitioners, by phone or video, with dietitian support. Initial consult $59.99 or bulk billed for eligible patients.
- A personalised plan, reviewed regularly
- Pay per consult, no membership or lock-in
- AHPRA-registered doctors and nurse practitioners, 8am to 8pm AEST, 365 days
Prescribing is at the discretion of your doctor or nurse practitioner, based on your individual circumstances.
Clinically reviewed by Associate Professor Christopher O’Donnell, Nurse Practitioner, FACN · AHPRA NMW0001453715 · Last reviewed 19 October 2026
My Weight Loss Clinic provides medical weight loss treatment by telehealth anywhere in Australia. Your doctor or nurse practitioner assesses what’s driving your weight, agrees a personalised plan with you and reviews it regularly, with support from our dietitians. The initial consult is bulk billed for eligible patients, or $59.99, and you pay per consult with no membership. Treatment is tailored to you: any prescribing decision is made by your doctor or nurse practitioner after assessing you, and medicines are priced separately by the pharmacy.
At a glance
- Who it’s for: people aged 16 and over with a BMI of 25 or more, or weight-related health risks
- Who you’ll see: AHPRA-registered doctors and nurse practitioners and Accredited Practising Dietitians, under our Clinical Director, Associate Professor Christopher O’Donnell, Nurse Practitioner, FACN
- How: telehealth by phone or video, 8am to 8pm AEST, 365 days a year
- Cost: initial consult $59.99 or bulk billed for eligible patients; reviews $69.99; no membership or lock-in
- Accreditation: QIP accredited and LegitScript certified; a member service of NACOS
Who medical weight loss treatment is for
About two in three Australian adults (67% in 2022–24) live with overweight or obesity, according to the Australian Institute of Health and Welfare and the Obesity Evidence Hub. Medical weight management is for people aged 16 and over whose weight is affecting, or is likely to affect, their health, and who want structured clinical support rather than another diet. It may suit you if:
- your BMI is 25 or more, or your waist measurement is above the healthy range
- you have a weight-related health condition, such as type 2 diabetes or prediabetes, high blood pressure, sleep apnoea, fatty liver, joint pain or polycystic ovary syndrome
- you’ve tried to change your weight before and want help working out what’s getting in the way
- you want support before or after weight loss surgery, or to keep weight off long term
Eligibility: the guideline BMI criteria
Australian clinical guidance uses BMI and waist measurement as a starting point:
| BMI (adults) | What’s usually considered |
|---|---|
| 25 to 29.9 | Lifestyle support with a doctor or nurse practitioner or dietitian: nutrition, activity, sleep and behaviour change. A weight-related health condition makes clinical support more important |
| 30 or more | Medical weight management: assessment, tests, a personalised plan and regular clinical review |
| 35 or more with a serious weight-related condition, or 40 or more | As above, and referral to a specialist to discuss surgery may be considered |
Your doctor or nurse practitioner decides what’s appropriate for you after assessing you.
For people of South Asian, Chinese, other Asian, Middle Eastern, Black African or African-Caribbean background, RACGP guidance uses lower BMI thresholds (overweight from 23, obesity from 27.5). Adult BMI ranges don’t apply under 18, so for 16- and 17-year-olds your doctor or nurse practitioner uses age-appropriate measures. BMI is only part of the picture, so your doctor or nurse practitioner will also look at your waist measurement, health conditions, medicines and goals. Check your BMI with our calculator, or read the full guide: Am I eligible for medical weight loss treatment?
Telehealth weight management isn’t the right fit if you’re under 16, pregnant or breastfeeding, or have an active eating disorder. See safety and when to seek in-person care.
What's included
Your program is built around regular contact with a doctor or nurse practitioner who knows your history. Depending on your needs, it can include:
- Doctor and nurse practitioner consults. A 20-minute initial assessment, then review consults to track progress and adjust your plan.
- A personalised plan covering nutrition (in line with the Australian Dietary Guidelines), physical activity, sleep and the habits and barriers that matter most to you.
- Pathology. Your doctor or nurse practitioner can request and interpret blood tests, such as glucose, cholesterol, liver and thyroid function, collected at a centre near you.
- Body composition analysis. Access to online body scans that measure muscle, fat and bone density, to help track your progress.
- A medicines review, because some commonly prescribed medicines can contribute to weight gain.
- Treatment options, where clinically appropriate. After assessing you, your doctor or nurse practitioner may discuss other treatments. Prescribing is at the discretion of your doctor or nurse practitioner, based on your individual circumstances. Any medicine is priced separately by the dispensing pharmacy.
- Dietitian support. 20-minute follow-ups with an Accredited Practising Dietitian for practical, sustainable eating that fits your life. With a chronic condition management plan from your usual general practice, you may be able to claim a Medicare rebate. See nutrition support.
- A maintenance plan, including a plan for extra support if you need it, so keeping weight off is part of the program rather than an afterthought.
- Coordination with your usual healthcare provider, with your consent, and referral to a specialist service when needed.
How telehealth care works
- Book online. Choose a time for your initial consult and complete a short health questionnaire. Have your Medicare card ready so we can check whether bulk billing applies.
- Initial consult (20 minutes). Your doctor or nurse practitioner calls you by phone or video at your booked time. They’ll ask about your weight history, health conditions, medicines, eating, sleep, activity and goals, then agree a plan with you. Here’s what happens at your first consult.
- Action phase, with regular reviews. Your doctor or nurse practitioner recommends how often to check in. Reviews are 10 minutes, or 20 minutes when there’s more to cover, and can include going through test results, adjusting your plan and talking about any side effects or barriers. You can add dietitian follow-ups at any stage.
- Maintenance. As things settle, the focus moves to keeping your progress going, with less frequent reviews and a plan for what to do if things slip.
Our clinical team is available 8am to 8pm AEST, 365 days a year, including public holidays.
Why telehealth led by doctors and nurse practitioners?
Weight-related health is a long-term condition. It needs time, continuity and regular review more than a single long appointment. Telehealth makes regular review practical: there’s no travel or waiting room, and you can be seen from anywhere in Australia. Read more about how care works with our doctors and nurse practitioners.
Pricing
You pay per consult. There’s no joining fee, membership or minimum term.
| Consult | Length | Fee |
|---|---|---|
| Initial consult with a doctor or nurse practitioner | 20 min | $59.99, or bulk billed for eligible patients |
| Review consult | 10 min | $69.99 |
| Extended follow-up consult | 20 min | $85.99 |
| Dietitian follow-up consult | 20 min | $85.99 |
| Dietitian initial consult | 30 min | $100.99 |
| Medicines, if prescribed | Priced separately by the dispensing pharmacy |
- Why the initial consult costs less. The initial consult fee is set lower than our follow-up fees to make it easier to get started.
- Bulk billing and Medicare. Bulk billing and Medicare rebates are available to eligible patients. If a consult is eligible for Medicare but not bulk billed, we lodge your Medicare claim for you when you pay. Since 1 November 2025, Medicare telehealth consults usually require a face-to-face visit with the same doctor, nurse practitioner or practice in the past 12 months, unless an exemption applies, so eligibility depends on your circumstances. See Medicare and bulk billing.
- Cancellations. Please give at least 1 business day’s notice to cancel or reschedule. Late cancellations and missed appointments are charged the fee for the booked time slot.
- Total cost. For worked examples over three months, see how much an online weight loss clinic costs. All fees and terms: Fees, Medicare and bulk billing.
Clinical governance and accreditations
Clinical leadership. Our founder and Clinical Director is Associate Professor Christopher O’Donnell, Nurse Practitioner, FACN. He is a Fellow of the Australian College of Nursing, holds SCOPE certification in obesity management from the World Obesity Federation, and is accountable for clinical safety, prescribing standards and clinical-team performance. Read his profile.
Registered doctors and nurse practitioners. All our doctors and nurse practitioners are registered with the Australian Health Practitioner Regulation Agency (AHPRA). You can check any of them on the AHPRA public register.
Individual assessment first. No treatment is decided before a doctor or nurse practitioner has assessed you. Plans follow Australian clinical guidelines, and prescribing is always at the discretion of your doctor or nurse practitioner, based on your individual circumstances.
Accreditation and certification.
- QIP accredited. My Weight Loss Clinic is accredited by Quality Innovation Performance (QIP) against the National Safety and Quality Primary and Community Healthcare Standards, which cover clinical governance, partnering with consumers and clinical safety.
- LegitScript certified. LegitScript independently certifies healthcare services, including telehealth providers, against applicable laws and regulations. You can check our certification.
- NACOS member. We’re a member service of the National Association of Clinical Obesity Services (NACOS), which promotes quality care under its National Framework for Clinical Obesity Services.
Your rights. Our care follows the Australian Charter of Healthcare Rights. Your health information is handled under our privacy policy. If you have feedback or a concern, tell us. You can also contact AHPRA or your state or territory health complaints body.
Safety and when to seek in-person care
Telehealth weight management is designed for stable, non-urgent care. Your doctor or nurse practitioner will tell you if you need something different, and help you arrange it.
Call 000 if you have chest pain, difficulty breathing, signs of a stroke, severe abdominal pain or another emergency.
Seek in-person care from your usual healthcare provider or another service if you:
- need a physical examination, or have new symptoms that need hands-on assessment
- have rapid or unexplained weight gain or loss
- are pregnant, breastfeeding or planning a pregnancy
- have, or think you may have, an eating disorder (Butterfly Foundation helpline: 1800 33 4673)
- have a complex or unstable medical condition that needs in-person or specialist care
- are under 16
A specialist referral may be right if you want to discuss weight loss surgery, or if your doctor or nurse practitioner thinks another specialist service should be involved. Your doctor or nurse practitioner can refer you.
Between appointments, if you have side effects or are worried about your health, contact us. If it’s urgent or out of hours, seek medical care promptly: contact your usual healthcare provider, call healthdirect on 1800 022 222, go to an emergency department, or call 000 in an emergency. If you’re feeling distressed or unsafe, call Lifeline on 13 11 14.
Online clinic vs in-person care vs subscription programs
Different models suit different people. Here’s a factual comparison.
| Online clinic, pay per consult (My Weight Loss Clinic) | In-person care with your usual healthcare provider | Subscription program | |
|---|---|---|---|
| Who you see | AHPRA-registered doctors and nurse practitioners, plus dietitians | Your usual healthcare provider, in person | Varies: doctors, nurse practitioners and/or coaches |
| How you pay | Per consult; no membership | Per consult; bulk billing varies by practice | Recurring fee, often monthly; may have a minimum term |
| Medicare | Bulk billing and rebates for eligible patients | Rebates for eligible consults; telehealth rules don’t apply to in-person visits | Membership fees aren’t a Medicare service |
| Medicines | Prescribed only if clinically appropriate; priced by the pharmacy | Prescribed only if clinically appropriate; priced by the pharmacy | Sometimes included in the fee, sometimes extra |
| Physical examination | No (telehealth) | Yes | Usually no |
| Dietitian | Follow-up consults ($85.99); Medicare rebate possible with a chronic condition management plan | Medicare-rebated with a chronic condition management plan | Varies |
| Often suits | People who want focused, flexible weight management with regular reviews | Complex health needs, physical examination, whole-of-life care | People who want one bundled monthly payment |
Many people use an online clinic alongside their usual healthcare provider. More detail: online weight loss clinic vs in-person weight management and pay as you go vs subscription: a checklist.
Guides and further reading
- Am I eligible for medical weight loss treatment?
- What happens at your first telehealth weight loss consult
- How much does an online weight loss clinic cost?
- Medicare and bulk billing for telehealth weight management
- Online weight loss clinic vs in-person weight management
- Pay as you go vs subscription: a checklist
- How care works with our doctors and nurse practitioners
- From our blog: What does a medically supervised weight program involve? · Why does weight come back after dieting? · Keeping weight off long term · Why has my weight loss stopped?
or call 1300 295 139.
What is medical weight loss treatment?
Medical weight loss treatment is weight management led by a registered doctor or nurse practitioner. It starts with an assessment of what’s driving your weight, includes tests where needed, and builds a plan covering nutrition, activity, sleep and, where clinically appropriate, other treatments, with regular reviews to adjust it.
Who is eligible for medical weight loss treatment in Australia?
Medical weight management may suit people aged 16 and over with a BMI of 25 or more, or weight-related health risks such as type 2 diabetes, high blood pressure or sleep apnoea. Your doctor or nurse practitioner decides what’s appropriate after assessing you.
How much does medical weight loss treatment cost?
At My Weight Loss Clinic, the initial consult is $59.99, or bulk billed for eligible patients. Reviews are $69.99, and extended and dietitian follow-ups are $85.99. There’s no membership. Medicines, if prescribed, are priced separately by the pharmacy.
Is treatment bulk billed?
The initial consult is bulk billed for eligible patients. Eligibility depends on your circumstances, including Medicare’s telehealth rules. Your doctor or nurse practitioner will discuss it with you.
Do I need a referral?
No. You can book directly with one of our doctors or nurse practitioners.
Will I be prescribed something?
Not necessarily. Your doctor or nurse practitioner assesses you first, and any prescribing decision is at their discretion, based on your individual circumstances. Many plans start with nutrition, activity, sleep and tests.
How long does the program last?
There’s no fixed length. Your plan is reviewed regularly and changes as your needs change, moving to a maintenance phase when you’re ready.
Can I keep seeing my usual healthcare provider?
Yes, and we encourage it. With your consent, we can send a summary of your care to your usual healthcare provider.
Sources (13)
- Australian Institute of Health and Welfare. Overweight and obesity (2026). https://www.aihw.gov.au/reports/overweight-obesity/overweight-and-obesity/contents/about
- Department of Health, Disability and Ageing. Body mass index (BMI) and waist measurement. https://www.health.gov.au/topics/overweight-and-obesity/bmi-and-waist
- RACGP. Guidelines for preventive activities in general practice (Red Book): Overweight and obesity. https://www.racgp.org.au/clinical-resources/clinical-guidelines/key-racgp-guidelines/view-all-racgp-guidelines/preventive-activities-in-general-practice/metabolic/overweight-and-obesity
- healthdirect. Obesity. https://www.healthdirect.gov.au/conditions/metabolic-diseases/obesity
- healthdirect. Guide to bariatric surgery. https://www.healthdirect.gov.au/procedures/surgery/guide-to-bariatric-surgery
- Department of Health, Disability and Ageing. AskMBS advisory: MBS telehealth eligible telehealth practitioner requirements (November 2025). https://www.health.gov.au/sites/default/files/2025-11/askmbs-advisory-mbs-telehealth-eligible-telehealth-practitioner-previously-known-as-established-clinical-relationship-requirements-clarification.pdf
- Australian Health Practitioner Regulation Agency. Registers of practitioners. https://www.ahpra.gov.au/Registration/Registers-of-Practitioners.aspx
- Australian Commission on Safety and Quality in Health Care. Primary and Community Healthcare Standards. https://www.safetyandquality.gov.au/national-standards/primary-and-community-healthcare-standards
- Australian Commission on Safety and Quality in Health Care. Understanding your healthcare rights. https://www.safetyandquality.gov.au/your-rights/understanding-your-healthcare-rights
- National Association of Clinical Obesity Services. About NACOS. https://nacos.org.au/about/
- Obesity Evidence Hub (Cancer Council Victoria). Overweight and obesity in adults in Australia. https://www.obesityevidencehub.org.au/collections/trends/adults-australia
- National Health and Medical Research Council. Australian Dietary Guidelines. https://www.eatforhealth.gov.au/guidelines/australian-dietary-guidelines-1-5
- Dietitians Australia. Accredited Practising Dietitian credential. https://dietitiansaustralia.org.au/working-dietetics/credentialing-dietitians