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Frequently asked questions
Any questions?
We've got answers.

To book an appointment with one of our clinicians, complete our online form, and find a time that suits you.

To book an appointment with one of our clinicians, please complete our online form.

A quick and convenient telehealth consult will allow you to explore treatment options, with an AHPRA registered clinician to support your weight loss journey.

Treatment is at the discretion of the clinician.

All our consultations are conducted via telehealth phone calls.

At the time of your appointment, our practitioner will contact you using a number from a non-caller ID. Please ensure that you don’t block private numbers so you can receive the call, prior to the appointment.

Nurse practitioners have the skills, knowledge, expertise and legal authority to provide
preventative care as well as diagnose and treat people of all ages with acute and chronic health conditions.

(health.gov.au)

Our services are in high demand, so in fairness to other patients who require help, we require a minimum of 1 business day’s notice to cancel or reschedule your appointment,

If you fail to cancel or reschedule your appointment within this time frame, OR fail to attend your appointment, a late notice fee will be deducted from your account.

Our cancellation fee depends on the length the appointment time booked according to our billing schedule. This will equate to the fee for your allotted time slot.

Thank you for your understanding.

With the changes made by the Federal Government that took effect from November 1, 2025 you are no longer able to claim a Medicare rebate on your appointment unless you fall under certain criteria.

We encourage you to discuss this with your Doctor or Nurse Practitioner to understand if you are eligible.

Due to the Australian Therapeutic Goods Administration, we cannot list this treatment by name. What we can say, though, is that these medications were ratified in 2017 in Australia for weight management. They’re considered safe and particularly effective for regulating metabolism and hunger hormones. Once you’ve consulted with a specialist at My WeightLoss Clinic — and have been supported for this therapy class — we can discuss the specifics.

At My Weight Loss Clinic, we specialise in helping our patients overcome these obstacles and achieve their goals. We understand the science behind body weight regulation and all the smart ways that the body will try to defend you against weight loss.

As someone considering medical weight loss treatment, it’s essential to determine if you are eligible. The best way to do this is to make an appointment with a clinician at My Weight Loss Clinic and explain your goals and current health status.

Empowering you through your weight loss journey - we're here to support you.