Frequently Asked Questions
*Please note the prescribing of medication is at the discretion of your clinician.
How do I book an appointment with My Weight Loss Clinic?
To book an appointment with one of our clinicians, complete our online form, and find a time that suits you.
To book an appointment with one of our clinicians, please complete our online form.
A quick and convenient telehealth consult will allow you to explore treatment options, with an AHPRA registered clinician to support your weight loss journey.
Treatment is at the discretion of the clinician.
How do I attend my appointment?
All our consultations are conducted via telehealth phone calls.
At the time of your appointment, our practitioner will contact you using a number from a non-caller ID. Please ensure that you don’t block private numbers so you can receive the call, prior to the appointment.
How can a clinician help me?
Nurse practitioners have the skills, knowledge, expertise and legal authority to provide
preventative care as well as diagnose and treat people of all ages with acute and chronic health conditions.
Can I change or cancel my appointment?
Our services are in high demand, so in fairness to other patients who require help, we require a minimum of 1 business day’s notice to cancel or reschedule your appointment,
If you fail to cancel or reschedule your appointment within this time frame, OR fail to attend your appointment, a late notice fee will be deducted from your account.
Our cancellation fee depends on the length the appointment time booked according to our billing schedule. This will equate to the fee for your allotted time slot.
Thank you for your understanding.
How do I know if I'm eligible for medical weight loss treatment?
As someone considering medical weight loss treatment, it’s essential to determine if you are eligible. The best way to do this is to make an appointment with a clinician at My Weight Loss Clinic and explain your goals and current health status.